Terms of service

Welcome to Wallis Store! These Terms of Service ("Terms") govern your use of the website located at wallisstore.shop (the "Site") and your purchase of products from our online store. By accessing the Site, creating an account, or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.

If you have any questions about these Terms, you may contact us at help@wallisstore.shop or by mail at 428 Roosevelt Rd, Pittsburgh, Pennsylvania, 15237, US.

1. Use of the Site and Restrictions

Wallis Store grants you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You agree not to:

  • Use the Site in any way that violates applicable laws, regulations, or these Terms;
  • Attempt to interfere with the proper functioning of the Site, including hacking, overloading, or introducing malicious code;
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its content without prior written permission from Wallis Store;
  • Use automated tools, such as bots or scrapers, to extract data from the Site without authorization;
  • Impersonate another person or misrepresent your affiliation with any entity.

2. Account Registration and Security

To place an order, you may be required to create an account and provide accurate, complete, and current information. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify Wallis Store immediately at help@wallisstore.shop of any unauthorized access to or use of your account. Wallis Store shall not be liable for any loss or damage arising from your failure to protect your login information.

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to create an account and purchase products. By using the Site, you represent that you meet these requirements.

3. Product Information and Orders

Wallis Store offers women's underwear and sleepwear products, including but not limited to knickers, bras, nightwear, tights & socks, babydolls, and shapewear. All product descriptions, images, prices, and availability are subject to change without notice. We make every effort to display products accurately, but we cannot guarantee that your monitor's display of any color or detail is accurate.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time, including but not limited to cases of suspected fraud, inaccurate pricing, or stock unavailability. If we cancel your order after payment has been processed, we will issue a refund in accordance with our return policy.

4. Pricing and Payment

Prices for all products are listed in euros (€) and include applicable taxes, unless otherwise stated. Shipping costs are calculated at checkout and are based on the shipping method selected. We accept payment methods as displayed on the Site. You agree to provide current, complete, and valid payment information. If your payment method is declined, we may cancel or suspend your order until payment is successfully processed.

We offer the following shipping methods for domestic and international delivery:

  • Standard Shipping (DHL/FedEx): €8.00 — estimated delivery in 7–14 business days.
  • Express Shipping (DHL/FedEx): €22.99 — estimated delivery in 3–7 business days.

Orders are typically processed within 1–2 business days after payment confirmation. Please note that processing and delivery times may be affected by external factors such as customs delays or peak seasons.

5. Intellectual Property and Copyright

All content on the Site, including but not limited to text, graphics, logos, images, product descriptions, design elements, and code, is the property of Wallis Store or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works of any content without prior written consent from Wallis Store. Unauthorized use of any intellectual property on the Site may result in legal action.

6. Disclaimer of Warranties and Limitation of Liability

The Site and all products and services offered by Wallis Store are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. While we strive to ensure that product information is accurate and up-to-date, we do not warrant that the content on the Site is error-free, complete, or current.

To the fullest extent permitted by law, Wallis Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Site or your purchase of products. Our aggregate liability for any claim related to the Site or these Terms shall not exceed the amount you paid to Wallis Store for the specific transaction giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so the above limitations may not apply to you.

7. Modification of Terms and Termination

Wallis Store reserves the right to update, modify, or replace these Terms at any time. Any changes will be posted on this page, and the "last updated" date at the top of the Terms will be revised accordingly. It is your responsibility to review these Terms periodically for changes. Continued use of the Site after any modifications constitutes your acceptance of the updated Terms.

We may terminate or suspend your access to the Site or your account without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your license to use the Site will immediately cease. The provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, and limitations of liability.

8. Governing Law and Dispute Resolution

These Terms and any separate agreements whereby Wallis Store provides you services shall be governed by and construed in accordance with the laws of the jurisdiction where Wallis Store is established. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in that jurisdiction, unless otherwise required by applicable consumer protection laws.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

9. Contact Information

If you have any questions regarding these Terms, please contact us at:

Wallis Store
428 Roosevelt Rd, Pittsburgh, Pennsylvania, 15237, US
help@wallisstore.shop

Last updated: 2026-08-14